Digital Innovation and Market Transformation for Sustainable Cultural Heritage Tourism Development

Penulis

  • Ananya Sharma University of Delhi, India Penulis
  • Priya Nair University of Delhi, India Penulis
  • Rajesh Kumar Sharma University of Delhi, India Penulis

Kata Kunci:

Digital Innovation; Market Transformation; Cultural Heritage Tourism; Tourism Sustainability; Tourism Technology.

Abstrak

Cultural heritage tourism plays a strategic role in promoting economic growth while preserving the cultural and historical identity of communities. However, rapid technological advancement and changing tourist behavior require heritage destinations to adopt more innovative and sustainable approaches. This study aims to analyze the role of digital innovation and market transformation in supporting sustainable cultural heritage tourism development. A mixed-methods approach was employed, integrating quantitative and qualitative data collected through surveys, interviews, focus group discussions, and document analysis. The findings reveal that the implementation of digital technologies such as Virtual Reality (VR), Augmented Reality (AR), digital platforms, and technology-driven marketing strategies significantly enhances tourist satisfaction, visitor engagement, destination image, and awareness of cultural heritage preservation. Furthermore, market transformation through stakeholder collaboration, digital marketing, and community empowerment contributes positively to economic growth, community participation, and destination sustainability. The study concludes that the synergy between digital innovation and market transformation provides an effective pathway toward building competitive, inclusive, and sustainable cultural heritage tourism ecosystems.

Unduhan

Data unduhan tidak tersedia.

Referensi

Baloglu, S., & McCleary, K. W. (1999). A model of destination image formation. Annals of Tourism Research, 26(4), 868–897. https://doi.org/10.1016/S0160-7383(99)00030-4

Bretos, M. A., Ibáñez-Sánchez, S., & Orús, C. (2024). Applying virtual reality and augmented reality to the tourism experience: A comparative literature review. Spanish Journal of Marketing - ESIC, 28(3), 287–309. https://doi.org/10.1108/SJME-03-2023-0052

Çizel, B., & Ajanovic, E. (2018). Virtual reality for cultural heritage tourism. In Proceedings of International Tourism Studies.

Fennell, D. A. (1999). Ecotourism: An introduction (1st ed.). Routledge.

Garagnani, S., & Manferdini, A. M. (2011). Virtual and augmented reality applications for cultural heritage. In Proceedings of the International Archives of the Photogrammetry, Remote Sensing and Spatial Information Sciences (Vol. 38, pp. 121–126).

Gretzel, U., Sigala, M., Xiang, Z., & Koo, C. (2015). Smart tourism: Foundations and developments. Electronic Markets, 25(3), 179–188. https://doi.org/10.1007/s12525-015-0196-8

Hjalager, A. M. (2010). A review of innovation research in tourism. Tourism Management, 31(1), 1–12. https://doi.org/10.1016/j.tourman.2009.08.012

Kalay, Y. E., Kvan, T., & Affleck, J. (Eds.). (2008). New heritage: New media and cultural heritage. Routledge.

McKercher, B., & du Cros, H. (2002). Cultural tourism: The partnership between tourism and cultural heritage management. Haworth Hospitality Press.

OECD. (2020). OECD tourism trends and policies 2020. OECD Publishing. https://doi.org/10.1787/6b47b985-en

Poria, Y., Butler, R., & Airey, D. (2003). The core of heritage tourism. Annals of Tourism Research, 30(1), 238–254. https://doi.org/10.1016/S0160-7383(02)00064-6

Richards, G. (2018). Cultural tourism: A review of recent research and trends. Journal of Hospitality and Tourism Management, 36, 12–21. https://doi.org/10.1016/j.jhtm.2018.03.005

Sigala, M. (2018). Social media and customer engagement in the tourism industry. In D. Buhalis & R. Law (Eds.), The Routledge handbook of tourism marketing (pp. 151–165). Routledge.

Team EMB. (2024). Virtual reality tool for cultural heritage preservation. Emerging Media Bureau Publications.

Timothy, D. J. (2020). Cultural heritage and tourism: An introduction (2nd ed.). Channel View Publications.

UNESCO. (2023). Digital technologies and cultural heritage preservation. United Nations Educational, Scientific and Cultural Organization. https://www.unesco.org

United Nations World Tourism Organization. (2024). Tourism and digital transformation report 2024. UNWTO.

Wang, M., Zhang, C., & Ren, L. (2024). Analysis of digital cultural heritage tourism experience perception based on data mining technology. Computer-Aided Design and Applications, 21(S16), 19–32. https://doi.org/10.14733/cadaps.2024.S16.19-32

Weng, L., He, B., Liu, L., Li, C., & Zhang, X. (2019). Sustainability assessment of cultural heritage tourism: Case study of Pingyao Ancient City in China. Sustainability, 11(5), 1–18. https://doi.org/10.3390/su11051395

Xiang, Z., & Fesenmaier, D. R. (2017). Analytics in smart tourism design: Concepts and methods. Journal of Travel Research, 56(3), 299–314. https://doi.org/10.1177/0047287516632373

Diterbitkan

2025-03-10

Cara Mengutip

Digital Innovation and Market Transformation for Sustainable Cultural Heritage Tourism Development. (2025). Beacon: International Journal of Education and Social Studies , 2(1), 1-10. https://pelitapendidikaninternasional.com/beacon/article/view/11